Call 7 Days a Week (03) 9870 5105

Privacy Statement

Privacy Policy

At AUSDOG we are committed to protecting the privacy of our customers, which is why we do not sell, rent, or loan any personal identifiable information regarding our customers to any third party.

What Information We Collect

In order to process your order efficiently, we collect the following information: name, billing address, delivery address, e-mail address, and phone number. This information is used solely by Ausdog and is stored in a secure environment.

Use of Information that You Provide

We collect Personal Information only for the purposes of fulfilling orders, providing a high level of customer service, and mailing circulars from AUSDOG as required from time to time.

Security of the Information You Provide

We use Secure Sockets Layer (SSL) technology 128 bit encryption and EWAY, which provides the highest level of security currently available for secure transactions, to encrypt all of your Personal Information before it is transmitted to us.

Additionally, access to your Personal Information is provided only to our employees who have a need to know such information for the purpose of fulfilling your order and offering our high level of customer service.

Information collected automatically

We use third-party website analytics tools (including Google Analytics) that automatically collect non-personally identifiable information from your browser to our server logs whenever you interact with our Site. Such information includes, but is not limited to, IP address, pages viewed, site navigation patterns, details about the devices used to access the Internet and our Site, and geo-location tracking information if you are accessing our Site from a mobile device. It is obtained by automated means, such as cookies and web beacons. “Cookies” are text files that are transferred to your computer’s hard drive as you navigate our Site and other sites. We use cookies to help us show advertisements on other websites likely to be more interesting to you; to compile aggregate data about site traffic and site interaction; and to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services, site experiences, and tools in the future. You may be able to adjust the preferences on your browser or device to change your device’s acceptance of cookies, but doing so may limit our ability to provide content tailored to you.
We may collect and store non-personally identifiable usage information (including frequency and number of visitors to our Site). Such data is used only in aggregate form and in a manner that assures your anonymity. We may provide this anonymous, aggregate information to our partners; and our partners may additionally use such information in order to determine general usage patterns and trends in an effort to provide you with an improved online experience
.

Advice from John

Dog Bites and Children

MUST READ

Over the years I have been a strong advocate educating owners on the importance of safety of children around dogs. Dog Bite incidents are often a direct result of humanising of dogs. I can’t emphasise enough the message to dog owners that management is so important. All too often, we hear of another child bitten by a family dog, and with horrific outcomes.

READ MORE

The Dangers of Chicken Necks

I have been warning dog owners for many years now regarding the dangers of chicken necks, however many Breeders and Veterinarians keep advising owners to give them to dogs. The University of Melbourne study warns against feeding dogs raw chicken meat especially chicken necks. It is not hard for a pup to choke. Read more about the dangers of feeding your pup chicken necks here.

READ MORE

Children and Dogs

Don’t take it for granted that because your dog is good with your children that he or she will be fine with all children. Don’t be paranoid, however, exercise caution with dogs around children, particularly those under 8 years. Often children don’t realise their strength and can damage internal organs on pups with an over-affectionate cuddle.

READ MORE